Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. High value goods will not be left without a signature. Failure to do so may affect any claims that they make thereafter.Īs soon as the goods have been delivered to your door, you will be responsible for them. Once in receipt of goods and you notice damage to the products, it will be your responsibility to inform us as soon as possible and no longer than 12 hours from delivery.

If goods arrive in a visibly damaged condition, you must refuse the consignment and make a note on the carrier's delivery consignment note. We will not accept liability for goods lost in transit unless we are notified as possible and no longer than 12 hours from the expected delivery date. It is also your responsibility to notify us of any incorrect goods supplied as soon as possible and no longer than 12 hours from delivery. Time Limitation for Notification of ClaimsĪny shortages must be noted on the consignment note and it will be your responsibility to notify us as soon as possible and no longer than 12 hours from delivery. Failure to do so may affect any claims that you make thereafter. It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. If you are unable to check the contents of the package at that moment in time, please sign for the parcel as 'UNCHECKED'. Please note that when you sign, you are signing for the parcel - received in good condition.

On receipt of goods by courier, you will be required to sign for the goods. The following additional terms and conditions apply to winners of Prizeshark vouchers and prizes:

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